At Serenity Systems Inc. we make IT simple.
The Definition of Perfect IT is simple: The investment your company has made, in your information technology including your hardware/software/systems/resources/infrastructure, is efficient, effective, productive and ideal for your situation.
We consider all of the following the minimum professional standard for perfect IT:
- 99% PureUptime, with on and off premise access to data and applications.
- Alerts and triggers manage workflow and performance.
- Analytics and dashboards provide framework for decision making
- Asset utility and productivity is measured and monitored.
- Focus is on agility (cycle time reduction and time to market for example).
- Systems drive productivity and performance.
- Total Cost of Ownership (TCO) and ROI (Return on Investment) is measured and known for all investments. i.e. cost decisions are informed by the strategy.
Contact us for a breakdown of the difference between traditional small business IT services and our PureUptime Serenity OneSource™. Our solution saves professionals time and resources and ensures a professionally managed IT environment.
Benefits of Serenity's IT Managed Solution include:
- Get work done faster, better, and cheaper by having all the devices used communicate securely.
- Synchronize Outlook across multiple devices.
- Enable the workforce to work anywhere, anytime, with any device and have all the capabilities if they were at corporate headquarters.
- Enhance business continuity: In the event of disruption, employees have business continuity to work remotely with access to all corporate capabilities.
- Support your organization’s green initiatives, such as work from home, and travel and office-space reduction, by making the best use of technologies such as unified messaging, online project workspaces, interactive videoconferencing on PCs, and more.
- Leverage Unified Communication and Collaboration solutions to respond faster to new opportunities, empower teams to work more effectively, and help people find, reach and collaborate smarter with others such as using the following:
- Shared Projects: Set up projects, assign responsibilities, & track progress - all visually!
- Shared Contacts: Create dedicated sharable contact lists for teams.
- Virtual Workspaces: Have employees or managers create dedicated & custom intranets, extranets & client portals and entire private, secure websites; it’s as simple as using FaceBook.
- Document Collaboration & Knowledge Management Portal: Store documents online, collaborate on them with remote teams. Manage with version control, commenting, and access permissions.
Serenity IT Managed Solutions:
Our goal is to maximize the effectiveness of your employees. Strategies we deploy include:
#1: Ensure Equipment and Services are Always Optimized.At a minimum this includes all devices, Internet, Network Speeds, Connectivity, Access to Email.
- Slow network speeds, buggy equipment, and slow computers are a detriment to your success!
- A small to midsize business with technology infrastructure deployed at a single location typically has reasonably good connectivity and security. However, professional employees demands more server reliability and availability, a scalable storage solution, a more secure network and access from offsite, and streamlined backup security and efficiency.
- Business continuity and reduced disruption through:
- Increased storage expansion without downtime
- Lesser reboots with newer network components
- Reduced support costs and enhanced remote management capability
- Automate key IT processes and reduce risk exposure across the PC lifecycle with automation software
- Manage and protect data efficiently:
- Efficient database management
- Enhanced performance and storage space with high storage capacity servers
- 50x backup capacity without needing too much bandwidth, and fast data recovery with disk-to-disk data protection
- Enhanced application and data security
- Improved data encryption
- Improved data archiving and offsite backup management
- Improved security to prevent targeted theft, block unauthorized access to key company data, and enforce strong password policies
- Secure printing solutions encrypt all your business-critical data, and help secure your documents and printers from unauthorized access and misuse
- Comprehensive network security
- Enhance application responsiveness
#2: Leverage Technology and tools to create a streamlined collaboration environment for employees, project teams, etc. that combines calendaring, email, voicemail, instant messaging, presence, voice and conferencing including PC audio, telephony, video and web.
Did you know there are readily available tools that enable your workforce to:
- Connect and share across time zones through voice, email, text, instant messaging, or the Internet by using a rich, yet secure mobile connectivity suite
- Help you prevent unauthorized users from accessing information or documents; and protect your clients, customers, business partners, and brand from data tampering
- Improved user and team productivity
- Easier contact with colleagues, partners, and customers
- Ability to check for messages and stay productive when out of office
- Collaborate with team sites, content management, and enterprise search
- Robust application and system reliability
- Enhanced provisioning without downtime
- Standalone network storage system unaffected by system downtime
- Proactive monitoring and management
At Serenity Systems Inc. we make IT simple for professional services firms by making employees more productive with live support, free live training, & video training and ongoing effective IT management best practices.
Outcomes Created by Serenity Solution for Professional Services: A productive and efficient workforce.
We invite you to read more: