Mid-sized manufacturers are facing competitive pressures to improve key operational performance drivers like cycle times and order-to-cash as well as overall efficiency. Essentially, the entire supply chain needs automation, improved service levels and greater business agility.
Boost visibility, and profitability, across your supply chain with Serenity’s IT Solutions for Manufacturers.
Whether you make complex products against customer orders, or mass-produce standard products within a single factory or a complicated logistics chain, Serenity Systems has manufacturing IT solutions for you such as:
- Go lean by automating key processes
- Management and workflow of documents is critical to service levels and cost-cutting.
- Streamline and go paperless from order to delivery across your entire operation.
- Enterprise Mobility
- Enable field employees to have access to data and applications while being empowered decision makers (for example improve billing efficiency by updating from the job site, dramatically accelerating the billing process).
- Collaborate quickly and easily between different plants and locations.
- Improve your customer service and satisfaction levels
- Through reporting and dashboards. (These demands increase the need for flexibility and speed in decision-making.
- Ensure Quality and Compliance.
- Reduce your inventory costs and increase profitability.
- Gain total visibility across and throughout your supply chain.
- Optimize Asset Performance Management.
- Track your multi-channel and After-Sale-Service.
- Web reporting means management can immediately access all latest information, regardless of their location.
- Implement CRM (Customer Relationship Management)
- Referrals & marketing programs - a CRM provides the opportunity to track marketing programs, including referral lead generation from existing customers (generally with residential prospects).
- Manage sales cycle, CRM allows management to track sales cycles and ensure that prospects are actually being kept in contact with, even if sales reps depart the firm.
- Manage new project requests, CRM can be used to track the process of sales quotes and estimates.