Business Continuity Solutions

Sooner or later a major issue will occur: 

1. Disasters: Whether due to floods, hurricanes, tornadoes, viruses, human errors or even thefts, the results are devastating: 40% of companies that have a major loss of data never recover.
   
2. Disasters: 75% of businesses that are down for one month are out-of-business within two years.
   
3. Accidental Deletion: 43% of people lose irreplaceable files every year.
   
4. Theft Only 3% of stolen laptops are ever recovered.
   
5. Drive Failure: 13% of hard drives crash in their first year.
   
6. ERP Downtime: A 5% negative workforce productivity impact is the difference between a profitable and loss year. 

What is the problem with 80% of disaster recovery solutions?

1. Manual process is faulty; no matter how diligent your personnel mistakes and accidents do happen!
   
2. Not routinely tested for data quality and assurance.
   
3. Only backs up data; applications are needed for employees to work!
   
4. Tape and manual backups do not account for citywide power outages, hurricanes, natural disasters, or other unforeseen risks.
   
5. Synching files, databases, and applications across multiple locations not aided by tape backup.
   
6. Manual and tape backups are a security vulnerability!

For a few hundred dollars a month your firm can have the Serenity Standby System which provides the following:

1. Backs up all data every 15 minutes; and
2. If your servers or network goes down Serenity Standby reroutes work through our NOC preventing loss of data and more importantly preventing employee downtime.

When it breaks or a disaster occurs with the Serenity Standby System, it's usually fixed before you know something is wrong. And it comes with a money back guarantee.

The Serenity Standby System offers a complete cohesive Disaster Recovery and Business Continuity Solution designed to backup multiple servers (from 1 to 50; prices subject to the number of servers). This solution will replace management intensive, error-prone tape backups and is completely automated including: 

1. An onsite device acts as a local storage and stand-by server in the event of server failure.
2. Incremental backups done on the device at the frequency of 15 minute increments.
3. Secure remote (off-site) storage provided at a 24x7 tier I data center.
4. Day-to-day restoration of files and file folders.
5. Full recovery of data with the previous day’s data and applications being the most current information (provided from the off-site data center in the event of total catastrophe).
6. Full management of the device and remote storage.
7. Data is encrypted before it leaves the device so that data cannot be read without the corresponding keys, so encrypted data cannot be misused, even if it's stolen. The onsite device communicates with the remote servers using SSL (Secure Socket Layers) technology. As a result, the online backup of data is encrypted twice. It is encrypted at all times using the 256-bit AES encryption, and it is encrypted again while it’s being sent over the Internet.

This solution is monitored and managed 24x7 by Serenity’s Network Operations Center and daily verification tests are performed to validate the integrity of the data.

Business Continuity Solutions from Serenity Systems tangible benefits include:

1. Business Continuity and Disaster Recovery for Data Stored on Server.
2. Business Continuity and Disaster Recovery for Applications Stored on Server.
3. Eliminates Error-Prone People Dependency and Tasks.
4. 24x7 monitoring.
5. Reduce cost of tape (Faster, more reliable and accurate than tape!
6. Instant recovery on minor issues.
7. 2 hour recovery for major issues

At Serenity Systems Inc. we make IT simple.  Benefits of Serenity's IT managed services solutions:

• Get work done faster, better, and cheaper by having all the devices used communicate securely.
• Synchronize Outlook across multiple devices.
• Enable the workforce to work anywhere, anytime, with any device and have all the capabilities if they were at corporate headquarters.
• Enhance business continuity: In the event of disruption, employees have business continuity to work remotely with access to all corporate capabilities.
• Support your organization’s green initiatives, such as work from home, and travel and office-space reduction, by making the best use of technologies such as unified messaging, online project workspaces, interactive videoconferencing on PCs, and more.
• Leverage Unified Collaboration to respond faster to new opportunities, empower teams to work more effectively, and help people find, reach and collaborate smarter with others such as:
  • Shared Projects: Set up projects, assign responsibilities, & track progress - all visually!
  • Shared Contacts:  Create dedicated sharable contact lists for teams.
  • Virtual Workspaces: Have employees or managers create dedicated & custom intranets, extranets & client portals and entire private, secure websites; it’s as simple as using FaceBook.
  • Document Collaboration & Knowledge Management Portal: Store documents online, collaborate on them with remote teams. Manage with version control, commenting, and access permissions.

Serenity IT Managed Solutions:

Our goal is to maximize the effectiveness of your employees. Strategies we deploy include:

#1: Ensure Equipment and Services are Always Optimized.At a minimum this includes all devices, Internet, Network Speeds, Connectivity, Access to Email.

• Slow network speeds, buggy equipment, and slow computers are a detriment to your success!
• A small to midsize business with technology infrastructure deployed at a single location typically has reasonably good connectivity and security. However, professional employees demands more server reliability and availability, a scalable storage solution, a more secure network and access from offsite, and streamlined backup security and efficiency.
• Business continuity and reduced disruption through:
• Increased storage expansion without downtime
• Lesser reboots with newer network components
• Reduced support costs and enhanced remote management capability
• Automate key IT processes and reduce risk exposure across the PC lifecycle with automation software
• Manage and protect data efficiently:
• Efficient database management
• Enhanced performance and storage space with high storage capacity servers
• 50x backup capacity without needing too much bandwidth, and fast data recovery with disk-to-disk data protection
• Enhanced application and data security
• Improved data encryption
• Improved data archiving and offsite backup management
• Improved security to prevent targeted theft, block unauthorized access to key company data, and enforce strong password policies
• Secure printing solutions encrypt all your business-critical data, and help secure your documents and printers from unauthorized access and misuse
• Comprehensive network security
• Enhance application responsiveness

#2: Leverage technology and tools to create a streamlined collaboration environment for employees, project teams, etc. that combines calendaring, email, voicemail, instant messaging, presence, voice and conferencing including PC audio, telephony, video and web.

Did you know there are readily available tools that enable your workforce to:

• Connect and share across time zones through voice, email, text, instant messaging, or the Internet by using a rich, yet secure mobile connectivity suite
• Help you prevent unauthorized users from accessing information or documents; and protect your clients, customers, business partners, and brand from data tampering
• Improved user and team productivity
• Easier contact with colleagues, partners, and customers
• Ability to check for messages and stay productive when out of office
• Collaborate with team sites, content management, and enterprise search
• Robust application and system reliability
• Enhanced provisioning without downtime
• Standalone network storage system unaffected by system downtime
• Proactive monitoring and management

At Serenity Systems Inc. we make IT simple for professional services firms by making employees more productive with live support, free live training, & video training and ongoing effective IT management best practices.

Outcomes Created by Serenity Solution for Professional Services: A productive and efficient workforce.  

We invite you to read more:

• Top barriers to performance.
  

• The value of Unified Communication & Collaboration (UCC)